When you use One Deal services, you trust One Deal M.IKE (hereinafter – One Deal or us) with your personal data and grant us the right to process it in accordance with our Privacy Policy (hereinafter Policy) and Terms of Use (hereinafter – Terms).

If you do not agree with the Terms, this Policy or any of its provisions specifically, unfortunately you will not be able to use the One Deal services, as we will not be able to provide the service to you.

In this Policy you will find all the information about your personal data that we collect and process, for what purposes we use it, how long we store it and other information about the processing of your data. Please read the Policy carefully and, if you have any questions, please contact us using the contact information in this Policy.

We note that both the Policy and the Terms may be amended, supplemented or renewed, and One Deal will notify you accordingly using the contact information you have provided.

Personal Data: Any information that can be used to identify an individual, as well as any information about an individual that has already been identified.

Which of your personal data do we process and why?

Reservations

In order to provide you with car rental services, your personal data (name, surname, date of birth, telephone, email address, country of residence) and information about the reservation from the rental supplier must be used to

we would like to provide you with the rental services you requested.

We will use your email to send you confirmation of your booking.

We will use your phone and email to clarify any issues with your booking and to contact you in the way you choose before booking if you have questions about our services.

We will use your payment information to:

to collect the available funds (amount for the service and (if the renter wishes) for prepayment and security protection) after confirmation of the reservation
to cover the potential no-show charge if, in accordance with the Terms, the renter does not show up in time to collect the car

Legal basis for data processing for bookings: Processing is required for the contract to which you are a party (vehicle rental agreement) or to take action at your request prior to entering into the contract.

Data processing period: The entire period during which services are provided to you and for a longer period if this is necessary to protect our interests and rights in relation to claims against us.

Commercial communications

From time to time we will contact you by email with information about promotional car rental offers. You will have the option to accept or decline receiving such commercial communications by indicating your choice on the booking page when entering driver details.

You will also be given the option at the end of each commercial email to opt-in/out.

The legal basis for data processing is consent.

The data processing period

is the entire period of time during which your consent is valid.

Statistics and market research and customer behavior

We make every effort to continuously improve the services we offer, so we use your personal data (name, surname, date of birth, information about your booking, booking history) to collect statistics and conduct research on market and customer behavior.

The legal basis for data processing is our legitimate interest in analyzing the data to evaluate our business and improve the quality of the services we provide.

Data processing period: no more than 5 years.

Website visits

Our web server automatically identifies each visitor to our website based on a domain or email address. We retain the email addresses of those who contact us. We may also store the name, address and telephone number if the user registers with our system. We do not store information about customers who simply browse our website.

Where do we collect your personal data from?

We collect all your personal data only from you. You provide us with data directly, for example, when you fill in the data required for booking and when you fill in other contact forms on our website.

In what cases and to whom do we disclose your personal data?

We may transfer your data to data recipients who help us provide services to you. These people may be database software providers, database management services

, data center maintenance and provision of cloud computing services, providers of direct marketing services or provision of market research or business intelligence services. In any case, we only provide data controllers with the amount of data necessary to perform a specific task or provide specific services. Our data controllers can only process your personal data in accordance with our instructions and cannot use it for any other purpose or pass it on to others without our consent.

The data may also be transferred to the competent or law enforcement authorities, such as the police or supervisory authorities, but only at their request and only if necessary in accordance with applicable laws and regulations, in the cases and in accordance with the procedure provided for by regulatory acts.

In which regions and jurisdictions do we process your personal data?

We only process your personal data in the European Union.

How secure is your data?

We respect your privacy, so the security of your personal data is our priority. We use appropriate organizational and technical means to ensure the continued security of your personal data and the compliance of data processing with the requirements of our data protection legislation as well as our internal

the One Deal rules.

What are your rights regarding your personal data?

You have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data that we control. A small fee may apply for this service.

Correction: You have the right to request the correction of any information that you believe is inaccurate. Contact us to do so.

Deletion: You have the right to request the deletion of your personal data. Contact us to do so.

Restriction of processing: You have the right to request the restricted processing of your personal data.

Object to processing: You have the right to object to the processing of your personal data by us.

Portability Data: You have the right to take your personal data that you have provided to us, in portability form, and use it for your own purposes elsewhere.

Right to lodge a complaint: You have the right to lodge a complaint with the data control authority in your country about our handling of your personal data.

How can you contact us?

If you have any questions about your personal data or our Policy, please contact us at privacy@oned.deal.

Assignment of Security

One Deal M.IKE has outsourced internal management and compliance monitoring to its internal data security representative. The data security representative is available at security@oned.deal for all questions related to security policy and data management practice.

 

Last updated: June 26, 2023